Ferry Mate – 295 Ontario St, Kingston
The Ministry of Transportation’s Wolfe Island Ferry Service requires an individual to serve as Ferry Mate.
The Ministry of Transportation (MTO) strives to be a world leader in moving people and goods safely, efficiently and sustainably, to support a globally competitive economy and a high quality of life. MTO focuses its efforts on five key strategies: 1. Increase transit ridership by working with our partners to make transit an attractive, affordable alternative by expanding services and promoting integration. 2. Promote a multimodal transportation network to support the efficient movement of people and goods. 3. Promote road safety and remain among the safest jurisdictions in North America by improving safety and security for all road users through enforcement, education, legislation and regulation. 4. Improve Ontario’s highway, bridge and border infrastructure through strategic investments. 5. Integrate the principle of sustainability into the ministry’s decision making, programs, policies and operations by implementing the ministry’s sustainability strategy and continuing to build awareness.
The Operations Division provides leadership related to ministry transportation activities by developing operational policies, providing end-user focused services for the transportation network, and maintaining and operating assets, infrastructure and services. Our division manages regional corridors, emergency management, maintenance and operations. We also play a pivotal role in building and managing transportation related stakeholder relationships and partnerships in the province and advocate for regional needs.
Why work for the Ontario Public Service?
The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.
• Competitive compensation and benefits
• Flexible work arrangements including flexible hours, telework (remote work), compressed work week, or job sharing (if applicable)
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role
What can I expect to do in this role?
Under the supervision of the Ferry Captain, you will:
• Assist in the operation and maintenance of a Ferry Vessel transporting vehicles and passengers by deciding upon appropriate parking spaces for vehicles
• Supervise the loading and unloading of vehicles and the securing and casting-off of vessel
• Ensure vessel and shore facilities are maintained in a safe, clean and efficient condition
• Assist Captain in wheelhouse during poor visibility and emergency situations as required
• Check condition and accessibility of fire-fighting and life-saving equipment
• Maintain passenger discipline
• Respond to public enquiries and/or complaints
• Investigate accidents/incidents and report to supervisor
• Provide direction and guidance to deckhands
• Assume duties of Captain or Deckhand on assigned shift, as required (as certified)
How do I qualify?
• Transport Canada Certificate of Competency as Mate Limited (for the specified vessel)
• Marine Emergency Duties Certificate to the level required by Transport Canada
• Valid Transport Canada Marine Medical
• Restricted Radio Telephone Operators Certificate
• Valid class 'G' driver's licence or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional upon the successful candidate providing proof that s/he has a valid driver's licence upon being hired
• Experience in the loading and unloading of vehicles and passengers to ensure the operation of the vessel in a safe and lawful manner
• Demonstrated ability to interpret policies and procedures relative to marine operations to ensure the operation of the vessel in a safe and lawful manner
• Decision-making skills to ensure the proper trim and stability of the ship appropriate to prevailing weather conditions and in investigating accidents involving vehicles
• Oral, written and visual communication skills when supervising the direction of vehicles and to effectively communicate with co-workers
• Organization skills to carry out daily routines as well as complete non-routine activities
Customer Service Skills
• Demonstrated experience in the delivery of quality customer service to deal courteously with complaints and concerns of passengers
• Ability to exercise tact and diplomacy when responding to unlawful situations
• Ability to be courteous with the public and when responding to public inquiries
To Apply, Contact:
How to apply:
1.You must apply online: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=155331
2.Your cover letter and resume combined should not exceed five (5) pages. For tipsand tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3.Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
4.Read the job description to make sure you understandthis job.
5.OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6.If you require a disability related accommodation in order to participate in therecruitment process, please ContactUs: https://www.gojobs.gov.on.ca/ContactUs.aspx to provide your contact information. Recruitment Services staff willcontact you within 48 hours.